Aetna Global Coverage for Expatriates
Aetna International has been a world leader in global health benefits for more than five decades. They have over 1000 employees all around the globe working to help their members. They promise to build a healthier world by developing solutions to improve the quality, affordability, and accessibility of international health care. Aetna's highest priority is providing its members with services that meet their needs. Therefore representatives are available 24 hours a day, 7 days a week, 365 days a year.
Need a Group Plan? Visit: Group International Insurance Options
Aetna International has been a world leader in global health benefits for more than five decades. They have over 1000 employees all around the globe working to help their members. They promise to build a healthier world by developing solutions to improve the quality, affordability, and accessibility of international health care. Aetna's highest priority is providing its members with services that meet their needs. Therefore representatives are available 24 hours a day, 7 days a week, 365 days a year.
Aetna Has Exited the Individual International Health Insurance Business
As of May 2022, Aetna International is exiting the international private medical insurance (IPMI) market worldwide, aside from the Americas. The insurer’s parent company CVS Health has entered into a sale and preferred partnership deal with Allianz Partners. The agreement covers many of Aetna International’s markets, including the UK, Europe, the Middle East, and Asia.
Aetna will stop offering coverage for new customers and renewals for most existing customers from July 2022 for group business and November 2022 for individual and family policies. All current Aetna IPMI customers will stop being covered by Aetna by October 31, 2023.
For reference, please read: Aetna Leaving International Markets.
Need a Group Plan? Visit: Group International Insurance Options
Alternative Global Health Insurance Options
If you are searching for a plan that will cover you in nearly any country you may relocate to, compare plans from the top two international medical insurance providers, Cigna Global and GeoBlue, which provide coverage in nearly every country around the world:
Cigna Global Insurance Plan
- The flexibility to tailor a plan to suit your individual needs
- Access to Cigna Global’s trusted network of hospitals and doctors
- The convenience and confidence of 24/7/365 customer service
Xplorer Worldwide Medical Plan
- Premium Benefits, Coverage and Service
- Define your deductible and prescription benefits
- For Foreigners in the US or US citizens abroad
Compare International Medical Plans and read about the Best International Health Insurance Companies.
Aetna International's Health Insurance Plan
Information for Existing Customers
Below we will provide detailed information for existing customers on plans previously offered. Any clients interested in a new plan should research alternative options.
Aetna Pioneer
Aetna Pioneer international health insurance is comprehensive and has four distinctive plans to choose from 1750, 2500, 4000, and 5000. All four plans provide full coverage for hospitalization, cancer care, emergency medical evacuation, and repatriation.
Aetna offers an additional plan level, 5000+, for members that require U.S. coverage.
Aetna International Medical Network
Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you.
Aetna's provider directory helps members find doctors, dentists, and hospitals located near them. Their directory can also help members find nearby pharmacies to fill prescriptions as well as vision care doctors, physical therapists, and many other specialists. Members can find the provider directory in their secure member profile through Aetna's site.
Aetna International Member Services
Aetna International values its members and provides services beyond just giving you the peace of mind your health care needs will be taken care of. You can count on Aetna to provide exceptional support as well, no matter where you are in the world or which Aetna expat insurance plan you are on.
We encourage you to maximize your plan benefits by getting to know the services and tools Aetna offers, including:
- 24/7/365 Member Service Center to help you locate the best doctors and hospitals and to answer your benefits and claims questions
- Case management services to help coordinate each aspect of your medical care, including transportation in emergency situations.
Claims Services
Aetna's goal is to pay for medical treatment whenever possible. They make their decision based on a member's insurance plan and general guidelines and policies. After a member and their healthcare provider submit the pre-authorization claim, Aetna will review the service requested and determine whether the treatment is needed. If Aetna denies your claim, they will notify you, and if you disagree, you can appeal it. All claim forms can be sent to Aetna directly through email or your secure member profile on Health Hub.
Health and Wellbeing Services
Aetna provides multiple wellness services to help members adjust to living in their new home country. Each program has self-help tools and professional services to guide you along the right path. Aetna's member library is full of articles and webinars to help emotional and mental wellbeing. The library also contains destination guides for numerous countries to help members learn about their new home's culture and healthcare. Aetna also offers tools and resources to increase your fitness and health levels, such as a discounted gym membership and one-on-one medical help from an Aetna CARE team member. Aetna is dedicated to improving its members' health and wellbeing and is with them every step of their journey.
The Aetna Health App
The Aetna Health app allows members to file and track claims, find documents and forms, and search for doctors and hospitals, all from the convenience of their mobile phones. It is free to download and can be used by any member who has registered for the Aetna Health Hub.
Aetna also offers discounts on wellness apps such as ClassPass, Peak, Kaia, eQuoo, and more.
Choosing the right international health insurance plan for you and your family is a crucial decision. If you are searching for a new expatriate insurance plan, we suggest you review the following resource:
Aetna International FAQs
Aetna's international health insurance plan is for U.S. citizens living abroad and other nationalities residing outside the U.S. The Aetna Pioneer plan provides comprehensive medical benefits and industry-leading customer service.
Unfortunately, Aetna International is no longer offering individual global medical plans. You can find alternative options here: Global Health Insurance Plans.
Aetna travel insurance is available to groups to cover international employees while traveling abroad. Aetna also offers global group coverage for expatriate employees abroad.
Need a Group Plan? Visit: Group International Insurance Options
Aetna is a global health insurance provider covering expats and foreigners residing throughout the world. The company employs more than 1,600 dedicated workers in more than 15 global locations, including:
- Europe (Dublin and London)
- Asia Pacific (Singapore, Hong Kong SAR, China, Thailand, Indonesia, Vietnam and the Philippines)
- Middle East (Qatar, Dubai and Abu Dhabi)
- United States (Hartford, CT, and nationally)
Aetna covers more than 800,000 individuals and offers services through more than 1.3 million medical centers around the world.
Aetna is currently not able to provide coverage in the following countries: USA, Angola, Australia, Bahrain, Bermuda, Botswana, Cayman Islands, China, Cuba, the Congo, Fiji, Ghana, Guam, Hong Kong, Indonesia, Iran, Ireland, Japan, Kenya, Malawi, Mozambique, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Syria, Tanzania, Thailand, Uganda, Ukraine, UAE - Abu Dhabi, Vietnam, Zambia, and Zimbabwe
The International medical plan premiums range, on average, from $100 per month to $300 per month. Get a Free Quote to receive custom pricing for your situation.
Other costs associated with any international health plan include deductibles and co-pays. These additional fees are lowered or waived for approved care from eligible medical providers. If you choose to receive care out of network the fees may be higher. You can work with an Aetna representative to find eligible providers in your country of residence.
Need a Group Plan? Visit: Group International Insurance Options
Aetna does not currently offer a travel insurance plan to individual travelers or families. They do offer group travel insurance plans to organizations, companies, and non-profits. If you need travel medical insurance or a trip cancellation plan, we have other options. Visit:
