Now Health: Insurance for International Living
Now Health International is one of the largest international private medical insurance providers in the world. Their network offers access to over one million medical facilities and physicians throughout the world. Now Health has over 125,000 members and 370 staff, with regional service centers around the globe. But the company isn't only big – it also delivers an exceptional level of service to its members.
Purchasing insurance can be a long, tedious process, but the Now Health customer service team respects your time and understands the business of life. Their international health insurance plans meet the needs of expatriates and other long-term foreign residents and their families. Now Health plans were designed for the challenges facing those living abroad. Expatriates can choose from the WorldCare plan or the SimpleCare plan. Both products offer exclusive benefits and are customizable. Now Health International is there for you and your family while you're away from your home country.
Now Health International is one of the largest international private medical insurance providers in the world. Their network offers access to over one million medical facilities and physicians throughout the world. Now Health has over 125,000 members and 370 staff, with regional service centers around the globe. But the company isn't only big – it also delivers an exceptional level of service to its members.
Purchasing insurance can be a long, tedious process, but the Now Health customer service team respects your time and understands the business of life. Their international health insurance plans meet the needs of expatriates and other long-term foreign residents and their families. Now Health plans were designed for the challenges facing those living abroad. Expatriates can choose from the WorldCare plan or the SimpleCare plan. Both products offer exclusive benefits and are customizable. Now Health International is there for you and your family while you're away from your home country.
Why Choose Now Health International?
Now Health Insurance Plans
Now Health International Medical Insurance is perfect for people living in their host country for 12 months or more. Now Health offers two extensive medical plans with additional coverage options and exceptional benefits that will take care of you anywhere in the world. If you are unsure of which plan to choose, WorldCare or SimpleCare, contact our team of experts. They will help you find the plan that is the right fit for your family.
Now Health WorldCare
Now Health International's WorldCare insurance plan is their most comprehensive international insurance plan. The plan offers four different levels depending on how much cover you desire and the premium you are interested in paying. All plans cover in-patient, day-patient and out-patient care as well as evacuation and repatriation. The WorldCare plan also offers deductible options up to $15,000 which allow you to further reduce your premium.
WorldCare provides worldwide cover, excluding the U.S., but you can choose to upgrade your plan to include elective treatment in the U.S. The option will provide you with worldwide cover, including the U.S. U.S. elective treatment costs associated with eligible in-patient, day-patient, and out-patient treatment will be paid in full.
Now Health WorldCare Plan
- WorldCare is one of the most comprehensive, benefit-rich products in the international health insurance market today
- Access to world-class health facilities worldwide
- Talk to global member support 24/7/365
Now Health SimpleCare
If you are looking for international coverage but are concerned about price, the SimpleCare plan is for you. It lives up to its name because it is simple to use. The plan is designed to be entirely digital, so you can manage everything online. Now Health offers three plan levels for SimpleCare. All plans cover hospital and surgery, day patient and outpatient surgery, cancer, organ transplant, and evacuation and repatriation. Some levels also cover broader outpatient care and dental treatment.
SimpleCare plans provide cover for treatment in Europe only, but you can choose to upgrade your geographical area of cover to Worldwide Excluding the U.S. The option will provide you with worldwide cover, but you cannot seek treatment in the U.S.
Now Health SimpleCare Plan
- SimpleCare is designed to offer vital health protection and access to world-class medical facilities, and all with an affordable price tag
- SimpleCare is a completely digital plan and is simple and easy to use
- Talk to global member support 24/7/365
Now Health Network
Now Health International is a truly global insurance company with a network of hospitals all around the world. They can provide access to a network of over one million medical facilities and physicians worldwide. Each medical facility and provider featured in the Now Health network has been approved by the World Health Organization (WHO). With the Now Health WorldCare or SimpleCare Plans, you can seek treatment for eligible medical conditions anywhere in the world.
Visit the Now Health International Find a Provider page to find a provider that is in your geographic area and in your network. You can search for all providers in your area, or check to see if your preferred provider is within their network.
If you are going to a hospital for inpatient or day patient care, remember to contact Now Health International first so they can arrange a guarantee of payment, so you don’t have to pay upfront.
WorldCare US Elective Network
WorldCare provides worldwide cover, excluding the USA, but you can choose to upgrade your plan to include elective treatment in the USA. The option will provide you with worldwide cover, including the USA. USA elective treatment costs associated with eligible in-patient, day-patient, and out-patient treatment will be paid in full. (Please note that SimpleCare does not offer a U.S. option.)
Click here to access the U.S. Elective network via United HealthCare.
Now Health International Services
Now Health has in-house multilingual service teams located around the world, ready to help whenever you need it. Their website is easy to navigate and has extensive health advice as well as an array of tools to help you file any claims. You can find user guides, expat guides, informational videos, and other useful links to help you navigate health care outside of your home country.
Now Health International has also moved most of its business online to make it easier to access information and do the things you need to do. You can manage your medical plans online and through their smartphone app. The app has a map feature that helps you locate the best doctors in your area.
Once you have purchased your plan, Now Health sends you a membership card for each person on your plan in the mail made from recycled materials. Your coverage information is clearly labeled on the card, along with any outpatient benefits.
Now Health Member Portal
After you purchase your coverage, you may log into the member portal to help keep track of your international health insurance plan. You can access the portal online or on the Now Health International app. The portal's welcome page shows your plan number, renewal date, and your basic claims information. The “About Me” page is easy to use and allows you to update your personal information and contact details when necessary. There is also an interactive map that will help you find the best doctors, wherever you are. Lastly, the member portal allows you to review your benefits and track and submit claims.
Claims Service
Members can use Now Health’s secure online member portal to submit claims or file claims via the mobile app. Now Health processes claims within five working days. Members can also use the online portal or app to track claims in real-time and see when payments have been made.
Emergency Services
The Now Health customer service team is on hand 24/7 to help customers access the best care available at any time of the day. No matter where you are in the world, you may call any emergency number in the event of a medical emergency.
International Emergency Phone Numbers
- Miami 1-866-902-7775
- Toronto 1-866-902-7775
- Ecuador 1-800-612-3841
- Shanghai +(86) 400 077 7600/ +(86) 21 6156 0914
- Beijing +(86) 400 077 7600/ +(86) 21 6156 0914
Customer Service Contact Information
Now Health International Limited
814, Liberty House, Dubai, UAE
+971 (0)4450 1510
Now Health International FAQs
Now Health insurance is mostly suitable for expatriates, i.e. people who live outside their country of nationality. But there are some territories where Now Health can also offer cover for local nationals.
Premiums are based on the ages of the people applying for cover at the entry date or renewal date of the plan and the country of residence of the main insured person.
You can get treatment for eligible medical conditions worldwide. Use Now Health's medical provider tool to find a doctor or hospital in your area.
