Cigna Global Overview
Cigna Global has an illustrious nearly 230-year history and has been providing global health insurance for decades. Today they have over 180 million customer relationships around the world. Looking after them is an international workforce of 70,000 people, plus a medical network comprising of over 1.5 million partnerships, including over 175,000 mental and behavioral health care professionals and customer service teams around the globe.
You may be familiar with Cigna’s insurance coverage in your home country. A plan in your home country typically will cover you in that country only. You can obtain coverage while living overseas through Cigna's Global Medical Plan. You can purchase their global coverage either independently, to cover you worldwide, or as a supplement on top of your existing medical plan. Most people purchase the global plan as a standalone plan as it is comprehensive enough to replace your existing plan and will cover you anywhere in the world.
Cigna Global has an illustrious nearly 230-year history and has been providing global health insurance for decades. Today they have over 180 million customer relationships around the world. Looking after them is an international workforce of 70,000 people, plus a medical network comprising of over 1.5 million partnerships, including over 175,000 mental and behavioral health care professionals and customer service teams around the globe.
You may be familiar with Cigna’s insurance coverage in your home country. A plan in your home country typically will cover you in that country only. You can obtain coverage while living overseas through Cigna's Global Medical Plan. You can purchase their global coverage either independently, to cover you worldwide, or as a supplement on top of your existing medical plan. Most people purchase the global plan as a standalone plan as it is comprehensive enough to replace your existing plan and will cover you anywhere in the world.
Why Choose Cigna Global?
Our customers choose Cigna because they provide all of the following:
Cigna Global Plans
There are many reasons why you might need a Cigna Global Medical plan. Here are just a few:
- The quality of your local country’s healthcare system does not meet your standards or needs.
- Or, even if you are able to find good quality local healthcare, it’s too expensive.
- You find the local healthcare system confusing or a struggle due to language or cultural barriers.
- Your country of residence requires you to have international private medical insurance.
Cigna Global Insurance Plan
The Cigna Global Insurance Plan offers you the opportunity to tailor the plan to your precise needs. With multiple plan tiers, add-on modules and deductible and cost share options, you can perfectly balance your needs with your premium costs. This plan also gives you access to Cigna's international network of more than 1.7 million hospitals and doctors.
Cigna Global Insurance Plan
- The flexibility to tailor a plan to suit your individual needs
- Access to Cigna Global’s trusted network of hospitals and doctors
- The convenience and confidence of 24/7/365 customer service
Cigna Close Care Plan
The Cigna Close Care plan allows you to create a tightly focused plan, with coverage for your country of residence and your country of nationality only. The plan also includes emergency coverage in case you need care while in a third country. It offers a wide range of deductibles and cost share options so that you can precisely tailor your plan to your own needs.
Cigna Healthguard Insurance Plan
The Cigna Healthguard Plan is specifically for expats residing in the UAE. It offers multiple tiers and optional add-on modules that allow you to expand your coverage. This plan is approved by the Dubai Health Authority and the Insurance Authority and meets all of their requirements.
Cigna Healthguard Insurance Plan
- Private medical insurance for expats residing in the UAE
- Three distinct plans with regional or worldwide coverage
- Ability to choose your Healthcare Provider Network tier
Cigna International Medical Network
The Cigna global network of more than 1.65 million international hospitals, clinics, doctors, and mental and behavioral healthcare providers gives individuals working outside their home country extensive access to global health coverage. This wide-ranging global network features providers in over 200 countries and jurisdictions and a service team that speaks over 170 languages.
In most cases, Cigna will pay your hospital, clinic, or doctor directly for treatment costs incurred which are covered. All beneficiaries are responsible for paying any deductible or cost share directly to the medical provider at the treatment time. If you seek treatment at an out-of-network provider in the U.S. without prior authorization, Cigna may reduce the amount they will pay by 20%.
For the best experience, contact the Cigna Customer Care team before treatment. You can contact them 24 hours a day via live chat on your secure online Customer Area, phone, or email.
Areas of Coverage
The Cigna Global Health Insurance Plan offers two areas of cover: worldwide including the USA and worldwide excluding the USA. If you choose worldwide including the USA, you can receive treatment anywhere in the world. If you choose worldwide excluding the USA, you can receive treatment anywhere except in the USA.
Emergency Cover
For additional peace of mind, all of the Cigna international plans include emergency short-term medical coverage when you are visiting a location outside of your selected area of coverage. So if you purchase the Worldwide excluding USA option, you will still be covered for emergency treatment on an inpatient or day-patient basis during short trips to the USA. You will also be covered on an outpatient basis if you have purchased the International Outpatient additional coverage option. Coverage is limited to a maximum period of 3 weeks per trip and a maximum of 60 days per period of cover for all trips combined. Please read your policy documentation for the full terms and conditions relating to this benefit.
Find a Provider
To find a provider, log into your online Customer Area to search the Cigna global network of international hospitals, clinics, and doctors. Simply type in your postcode or zip code, specify the distance you are willing to travel, and it will list the medical experts within your area. Alternatively, call the Cigna Customer Care Team and they will help you find a provider. With nearly 1.7 million providers in Cigna's international network, you should be able to find one that suits your needs.
Cigna Global Services
Cigna Global Health Insurance offers world-class customer service to globally mobile customers. Their multilingual associates are available 24 hours a day, seven days a week, 365 days a year to help with everything from a medical emergency to verification of benefits. Or find what you need online in your Cigna Global customer area.
Cigna Global is one of the largest providers of international health insurance and expatriate medical services worldwide. Clients who are living abroad benefit from their large network of doctors, their deep financial resources, a long history of service, and a focus on customer care.
What’s in the Cigna Global Customer Area?
In the Cigna Global customer area, you will find a lot of useful information about your healthcare plan, including:
- Your policy documents
- Claim forms – more details about claims can be found here
- Medical, travel, safety, and cultural information
- How to access hospitals, physicians, clinics and health and wellness specialists
- Online health program (if you have bought the International Health & Wellbeing option)
Cigna Global Customer Care Contact Information
Cigna Global Customer Care and Claims
Email: cignaglobal_customer.care@cigna.com
Cigna International Phone Numbers:
New Sales: US: 877-758-4881 – International +1 617-500-6738
Customer Care: +44 (0) 1475 788182, or toll free from inside the US on 1 800 835 7677
Call Collect / Reverse Charges: Call will be accepted by Cigna
Hong Kong – Phone: 2297 5210
Singapore – Phone: 800 1865047
Cigna Global FAQ
Cigna Global has no age limit. It is possible to get international medical insurance from Cigna if you are a senior citizen.
Cigna Global is for expats, but provides coverage in your country of nationality for up to 180 days per year.
All Cigna Global plans cover cancer treatment.
