IMG Global: Insurance Plans for Expats and Travelers
Since 1990, International Medical Group Insurance (IMG) has risen to become one of the world's leading providers of global travel and medical insurance. Whether you are an individual traveler, an expatriate, a missionary, a student or scholar, a business or a maritime worker, IMG has a plan that will work for you. They can service your every travel need, whether you're looking for simple trip cancellation insurance or a medical plan that will follow you on a year-long trip around the globe.
IMG Insurance has a broad array of offerings and a robust network of providers to support them. They have a large PPO (preferred provider organization) in the US as well as their IPA (international provider access) network of over 17,000 providers and facilities around the world. IMG services members in over 190 countries and has built a staff that can help you in an emergency 24 hours a day, 7 days a week, 365 days a year.
Through their subsidiaries IMG Europe, Akeso Care Management, IMG-Stop Loss, and iTravelInsured, they provide around-the-clock medical management services, trip cancellation programs, stop-loss insurance to reduce employer risk, and an internationally based service center. They've set the benchmark for industry service levels by integrating independent credentialing services with in-house, wholly owned and operated service divisions.
Since 1990, International Medical Group Insurance (IMG) has risen to become one of the world's leading providers of global travel and medical insurance. Whether you are an individual traveler, an expatriate, a missionary, a student or scholar, a business or a maritime worker, IMG has a plan that will work for you. They can service your every travel need, whether you're looking for simple trip cancellation insurance or a medical plan that will follow you on a year-long trip around the globe.
IMG Insurance has a broad array of offerings and a robust network of providers to support them. They have a large PPO (preferred provider organization) in the US as well as their IPA (international provider access) network of over 17,000 providers and facilities around the world. IMG services members in over 190 countries and has built a staff that can help you in an emergency 24 hours a day, 7 days a week, 365 days a year.
Through their subsidiaries IMG Europe, Akeso Care Management, IMG-Stop Loss, and iTravelInsured, they provide around-the-clock medical management services, trip cancellation programs, stop-loss insurance to reduce employer risk, and an internationally based service center. They've set the benchmark for industry service levels by integrating independent credentialing services with in-house, wholly owned and operated service divisions.
Why Choose IMG?
IMG Global Products
IMG Global has created international travel insurance plans, global medical insurance plans and expat insurance as well as insurance for students and scholars, insurance for missionary groups and volunteer groups as well as people from many other walks of life. Here is an overview of IMG Insurance's most popular plans. Click on any plan to get more details.
IMG Global Medical Plan
IMG Global Medical Insurance provides anyone living and working outside of their home company with a reliable, full-featured medical plan that will cover them wherever they are in the world.
IMG Global Medical Plan
- Four plan options and additional optional coverages
- Choice of the coverage area to reflect your geographical area of need
- Freedom to choose your health care provider wherever you are in the world
IMG Patriot Platinum Travel Insurance
The IMG Patriot Plan provides first-class travel medical insurance for international trips with customized deductibles and maximum limits. Enjoy extra benefits like IMG's Global Concierge and Assistance Services and access to over 17,000 providers through their International Provider Access.
Patriot Platinum Travel Insurance
- COVID-19 coverage up to policy maximum if you're visiting the U.S.
- Maximum limits up to $8,000,000
- IMG pays 100% of medical expenses in-network
IMG Student Health Advantage Plan
If you are a student or scholar traveling abroad and looking for IMG international student insurance, then the Student Health Advantage plan is for you. This plan meets all US student, scholar, and cultural exchange visa requirements.
Student Health Advantage
- Standard and Platinum level benefits available.
- Coverage for individuals and groups and their dependents.
- Freedom to seek treatment with hospital or doctor of your choice.
IMG Short-Term Student Health Insurance
IMG Patriot Exchange Program insurance is a streamlined and budget-friendly plan that provides medical coverage for students, families, and groups of two or more people while studying abroad. It also covers cultural exchange program participants. It is available for a minimum of 30 days and can be renewed up to a length of 48 continuous months. Most coverage options satisfy J1 and J2 visa requirements. The Patriot Exchange health insurance program provides effective coverage 24 hours a day while you are away from home.
IMG Multi-Trip Insurance
Patriot Multi-Trip is designed for individuals and families who travel frequently outside their home country throughout the year. The plan offers the ease and convenience of purchasing an affordable single annual premium plan that provides coverage for trips up to 30 or 45 days in length for each trip taken during a period of 12 months. The plan provides up to $1,000,000 of medical coverage and services.
IMG Insurance for US Seniors
GlobeHopper Senior addresses the insurance needs of seniors who are U.S. citizens and U.S. permanent residents and need temporary medical insurance while traveling outside the USA. In addition to medical benefits, the plan includes coverage for emergency medical and political evacuation, repatriation, and a choice of deductibles and plan maximums up to $1,000,000.
See our comparison of Senior Travel Insurance Plans.
IMG Insurance for Europe
- GlobalFusion International Medical Insurance Plan is a comprehensive, annually renewable global medical plan for individuals and families living and working abroad. Designed specifically for the European market, it includes an option to purchase coverage in Europe only, so subscribers do not have to pay for coverage in areas of the world that they will not be going to. IMG's GlobalFusion plan also offers a choice of payment currencies: USD, GBP or Euro.
- GlobeHopper Platinum is a flexible travel medical plan designed for travel to and from European countries. Subscribers may purchase this plan for any length of time from 30 days to 36 months – and, so long as they are covered, they may extend until they reach the 36 month limit. The GlobeHopper Platinum plan is extremely flexible, offering three different coverage maximums and five coverage add-on options. Subscribers may pay in USD, GBP or Euro. Request a quote online here.
IMG is listed as a Top 10 Travel Insurance Company and one of the Best Health Insurance Companies.
International Medical Group Insurance Provider Network
IMG's extensive global network of doctors, facilities and care providers can provide you with exceptional medical treatment wherever you are in the world. The company provides easy-to-use tools that help subscribers quickly find the right healthcare provider to fit their needs.
IMG Global International Doctors Network (Outside of the USA)
IMG provides a helpful online database of providers for anyone outside of the USA who needs care and has purchased an IMG Travel Insurance Plan, an IMG Global Medical Plan, or any other IMG insurance product. The International Provider Access database allows subscribers to search for medical, dental, and other care providers by facility, country, city, physician, and specialty worldwide. Note: U.S. providers are not included in this database.
IMG’s PPO Network in the USA
If you have purchased coverage within the United States, your plan gives you access to a preferred provider organization (PPO) network. While you can see any doctor, using a provider within the PPO network is likely to reduce your out-of-pocket expenses. Your insurance card should include a logo that shows whether your plan uses the First Health PPO network or the UnitedHealthcare PPO network. To access a list of providers in that network, click on the link related to your network below.
The PPO directory is updated regularly but changes may be made between updates. Contact the physician’s office to confirm his/her participation in your PPO network.
You can narrow your provider results by providing more criteria, such as location and specialty. If you cannot find a provider in your city or country, please contact IMG’s Customer Service Department via their contact form here.
First Health: Search PPO
UnitedHealthcare: Search PPO
International Medical Group Insurance Services
International Medical Group (IMG) is your plan administrator for assistance and customer care. They offer a number of online tools to allow subscribers to complete routine tasks as well as phone and email points of contact for customer service.
My IMG Client Zone
Through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Some features include:
- Get explanation of benefits Initiate pre-certification
- Obtain certificate documents
- Locate a provider
- Recommend a provider/facility
- Request or print ID cards
Go to MyIMG Client Zone
IMG Claims Processing
Log onto MyIMGSM to submit claims using their online claims form.
If you have an IMG Global plan, you may also use the following address to send any information to IMG's Claims department.
International Medical Group
Claims Department
PO Box 88500
Indianapolis, IN 46208-0500
If you have an IMG Europe plan, you may use the following contact information to send information to the IMG Europe claims department.
International Medical Group
Claims Department
Kingsgate, High Street, Redhill, Surrey
RH1 1SH, United Kingdom
IMG Customer Service Contact Information
Postal Mail:
IMG Global
International Medical Group (IMG)
2960 North Meridian Street
Indianapolis, IN 46208
IMG Europe
International Medical Group (IMG)
Kingsgate, High Street, Redhill, Surrey
RH1 1SH, United Kingdom
Email:
IMG Global
CustomerCare@imglobal.com
IMG Europe
claims@imgeurope.co.uk
Phone:
IMG Global
Within the USA: 800-628-4664
Outside the USA: 317-655-4500 (call collect and indicate that you have a medical emergency)
IMG provides on-site, multi-lingual claims administrators and customer service representatives who process tens of thousands of claims each year. IMG also has international service and assistance centers around the world, so that when you call you can speak to someone in a nearby time zone.
IMG Europe
+44 2920 474 236
International Medical Group FAQs
IMG is one of the most respected names in the international medical insurance industry, with products geared toward travelers as well as global citizens and people who are living in a country not their own. They are one of our top-rated insurance companies.
IMG's globally recognized partner, Sirius Specialty Insurance Corporation (SSIC), offers the financial security and reputation demanded by international consumers. As the underwriter, Sirius is Rated A (Excellent) by A.M. Best and A- by Standard and Poor's, offering the stability of a well-established insurance company.
IMG offers add-on insurance that covers the following adventure sports, so long as they are being participated in at an amateur level: abseiling, BMX, bobsledding, bungee jumping, canyoning, caving, hot air ballooning, jungle zip lining, parachuting, paragliding, parascending, rappelling, skydiving; spelunking, whitewater kayaking, wildlife safaris, and windsurfing.
Before the end of your term of coverage, IMG will email you at the address you provided them when you began your coverage. This email will include a link that will allow you to extend your coverage. You must extend your coverage before your current plan expires.
