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Now Health International

Now Health International is one of the largest international private medical insurance providers in the world. Their network offers access to over one million medical facilities and physicians throughout the world.

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Sophisticated woman at airport arrivals with luggage, representing international insurance solutions for global citizens and travelers.

Now Health Overview

Now Health International is one of the world’s largest international private medical insurance providers. Their network provides access to over one million medical facilities and physicians worldwide. Now Health has over 125,000 members and 370 staff members, with regional service centers located worldwide. But the company isn’t only big – it also delivers an exceptional level of service to its members.

Purchasing insurance can be a lengthy and tedious process, but the Now Health customer service team respects your time and understands the complexities of life. Now Health’s international health insurance plans cater to the needs of expatriates and other long-term foreign residents, as well as their families.

Now Health plans were designed to address the challenges faced by those living abroad. Expatriates can choose from the WorldCare plan or the SimpleCare plan. Both products offer exclusive benefits and are customizable to suit individual needs. Now Health International is there for you and your family while you’re away from your home country.

Why Choose Now Health International?

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Quick Claims Process

Members can submit claims online or via the Now Health International mobile app.

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Extensive Network

Members have access to a network of over one million medical facilities and physicians worldwide.

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Family Discount

Now Health offers a 10% discount to families with one or two children and a 15% discount to families with three or more children.

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Member Assistance Program

Now Health provides access to confidential counseling as part of its ongoing commitment to supporting members’ well-being.

Now Health International Insurance Plans

Now Health International Medical Insurance is ideal for individuals residing in their host country for 12 months or longer. Now Health offers two extensive medical plans with additional coverage options and exceptional benefits that will take care of you anywhere in the world. If you are unsure of which plan to choose, WorldCare or SimpleCare, contact our team of experts. They will help you find the plan that is the right fit for your family.

Now Health WorldCare

Now Health International’s WorldCare insurance plan is its most comprehensive international insurance plan. The plan offers four different levels, depending on the amount of coverage you desire and the premium you are willing to pay. All plans cover inpatient, day-patient, and outpatient care as well as evacuation and repatriation. The WorldCare plan also offers deductible options of up to $15,000, allowing you to reduce your premium further.

WorldCare provides worldwide coverage, excluding the U.S., but you can choose to upgrade your plan to include elective treatment in the U.S. The option will provide you with worldwide cover, including the U.S. U.S. elective treatment costs associated with eligible in-patient, day-patient, and out-patient treatment will be paid in full.

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Now Health WorldCare Plan‎

  • WorldCare is one of the most comprehensive, benefit-rich products in the international health insurance market today.
  • Access to world-class health facilities worldwide.
  • Talk to global member support 24/7/365.

Now Health SimpleCare

If you are looking for international coverage but are concerned about the price, the SimpleCare plan is ideal for you. It lives up to its name because it is simple to use. The plan is designed to be entirely digital, allowing you to manage everything online. Now Health offers three plan levels for SimpleCare. All plans cover hospital and surgical care, day patient and outpatient surgery, cancer treatment, organ transplant, and evacuation and repatriation. Some levels also cover broader outpatient care and dental treatment.

SimpleCare plans provide cover for treatment in Europe only, but you can choose to upgrade your geographical area of cover to Worldwide, excluding the U.S. The option will provide you with worldwide cover, but you cannot seek treatment in the U.S.

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Now Health SimpleCare Plan‎

  • SimpleCare is designed to offer vital health protection and access to world-class medical facilities, and all with an affordable price tag.
  • SimpleCare is a completely digital plan and is simple and easy to use.
  • Talk to global member support 24/7/365.

Group Plans for Global Employers and Organizations

Allianz offers a range of group international health and group travel insurance plans. If you are looking for a group insurance plan to cover your global employees, whether they are traveling abroad for a set period or relocating abroad as expatriates, you can find coverage.

Request a quote, and you will be assigned a global insurance agent to work with you to find the best plan to meet your needs.

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Connect with a Global Benefits Advisor

  • Experts in sourcing and implementing global insurance plans
  • We’ve built steadfast partnerships with carriers worldwide
  • Licensed in Health, Life, Accident, and more

Network of Providers

Now Health International is a truly global insurance company with a network of hospitals worldwide. They can provide access to a network of over one million medical facilities and physicians worldwide. Each medical facility and provider featured in the Now Health network has been approved by the World Health Organization (WHO). With the Now Health WorldCare or SimpleCare Plans, you can seek treatment for eligible medical conditions anywhere in the world.

Visit the Now Health International Find a Provider page to find a provider in your geographic area and network. You can search for all providers in your area or check to see if your preferred provider is within their network.

If you are going to a hospital for inpatient or day patient care, remember to contact Now Health International first so they can arrange a guarantee of payment, ensuring you don’t have to pay up front.

WorldCare Plan – US Elective Network

WorldCare provides worldwide coverage, excluding the USA. However, you can choose to upgrade your plan to include elective treatment in the USA. The option will provide you with worldwide cover, including the USA. USA elective treatment costs associated with eligible in-patient, day-patient, and out-patient treatment will be paid in full. (Please note that SimpleCare does not offer a U.S. option.)

Click here to access the U.S. Elective network via United HealthCare.

International Services

Now Health has in-house multilingual service teams located around the world, ready to help whenever you need it. Their website is easy to navigate and offers extensive health advice, as well as a range of tools to assist with filing claims. You can find user guides, expat guides, informational videos, and other valuable resources to help you navigate healthcare outside of your home country.

Now Health International has also transitioned most of its business online to make it easier to access information and complete necessary tasks. You can manage your medical plans online and through their smartphone app. The app has a map feature that helps you locate the best doctors in your area.

Once you have purchased your plan, Now Health sends you a membership card for each person on your plan in the mail, made from recycled materials. Your coverage information is clearly labeled on the card, along with any outpatient benefits.

Now Health Member Portal

After you purchase your coverage, you may log in to the member portal to help keep track of your international health insurance plan. You can access the portal online or on the Now Health International app. The portal’s welcome page shows your plan number, renewal date, and your basic claims information. The “About Me” page is easy to use and allows you to update your personal information and contact details when necessary. There is also an interactive map that will help you find the best doctors, wherever you are. Lastly, the member portal enables you to review your benefits, track, and submit claims.

Claims Service

Members can use Now Health’s secure online member portal to submit claims or file claims via the mobile app. Now Health processes claims within five working days. Members can also use the online portal or app to track claims in real-time and see when payments have been made.

Customer Service Contact Information

Now Health International Limited
814, Liberty House, Dubai, UAE

+971 (0)4450 1510

Emergency Services

The Now Health customer service team is available 24/7 to assist customers in accessing the best care at any time. No matter where you are in the world, you may call any emergency number in the event of a medical emergency.

International Emergency Phone Numbers

  • Miami 1-866-902-7775
  • Toronto 1-866-902-7775
  • Ecuador 1-800-612-3841
  • Shanghai +(86) 400 077 7600/ +(86) 21 6156 0914
  • Beijing +(86) 400 077 7600/ +(86) 21 6156 0914

FAQs

  • Now Health insurance is mostly suitable for expatriates, i.e. people who live outside their country of nationality. But there are some territories where Now Health can also offer cover for local nationals.

  • Premiums are based on the ages of the people applying for cover at the entry date or renewal date of the plan and the country of residence of the main insured person.

  • You can get treatment for eligible medical conditions worldwide. Use Now Health’s medical provider tool to find a doctor or hospital in your area.

Find a Plan