Cigna Global has a nearly 230-year illustrious history and has provided international health insurance for decades. Today, it has over 180 million customer relationships worldwide. Its global workforce of 70,000 people, along with a medical network comprising over 1.65 million partnerships, including more than 175,000 mental and behavioral healthcare professionals and customer service teams worldwide, looks after them.
You may be familiar with Cigna’s insurance coverage in your home country. A plan in your home country typically will cover you only in that country. You can obtain coverage while living overseas through Cigna’s Global Medical Plan. You can purchase their global coverage either independently to cover you worldwide or as a supplement to your existing medical plan. Most people buy the global plan as a standalone option, as it is comprehensive enough to replace their existing plan and will cover them anywhere in the world.
Why Choose Cigna Global?
Our customers choose Cigna because it provides all of the following:
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Provider Network
Access to an extensive network of trusted hospitals and physicians.
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24/7 Member Support
Ensure their Customer Care Team is always available to speak with you 24/7
diagnosis
Customize Your Plan
Flexibility to tailor a cost-effective plan to suit their individual needs.
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Rated “A” by A.M. Best
Reassurance of their experience in delivering international healthcare
Cigna Global Plans
There are many reasons why you might need a Cigna Global Medical plan.
Here are just a few:
The quality of your local country’s healthcare system does not meet your standards or needs.
Or, even if you can find good quality local healthcare, it’s too expensive.
You find the local healthcare system confusing or struggling due to language or cultural barriers.
Your country of residence requires you to have international private medical insurance.
Cigna Global Insurance Plan
The Cigna Global Insurance Plan allows you to tailor the plan to your needs. With multiple plan tiers, add-on modules, and deductible and cost share options, you can perfectly balance your needs with your premium costs. This plan also provides access to Cigna’s international network of over 1.65 million hospitals and healthcare professionals.
The Cigna Close Care plan allows you to create a tightly focused plan, with coverage for your country of residence and nationality only. The plan also includes emergency coverage in the event you require care in a third country. It offers various deductibles and cost-share options to tailor your plan to your needs.
Cigna Global’s network of over 1.65 million international hospitals, clinics, doctors, and mental and behavioral healthcare providers provides individuals working outside their home country with access to global health coverage. This wide-ranging global network comprises providers in over 200 countries and jurisdictions, and a service team that speaks more than 170 languages.
In most cases, Cigna will cover the treatment costs incurred and paid by your hospital, clinic, or doctor. All beneficiaries are responsible for paying any deductible or cost share directly to the medical provider during treatment. If you seek treatment from an out-of-network provider in the U.S. without prior authorization, Cigna may reduce the amount it pays by 20%.
For the best experience, please get in touch with the Cigna Customer Care team before treatment. You can contact them 24 hours a day via live chat in your secure online customer portal, by phone, or by email.
Areas of Coverage
The Cigna Global Health Insurance Plan offers two coverage options: worldwide, including the USA, and worldwide excluding the USA. If you choose worldwide, including the USA, you can receive treatment anywhere. If you choose worldwide, excluding the USA, you can receive treatment anywhere except in the USA.
Emergency Cover
For additional peace of mind, all of the Cigna international plans include emergency short-term medical coverage when visiting a location outside your selected area of coverage. If you purchase the Worldwide option excluding the USA, you will still be covered for emergency treatment on an inpatient or day-patient basis during short trips to the USA. You will also be covered on an outpatient basis if you have purchased the International Outpatient additional coverage option. Coverage is limited to a maximum period of 3 weeks per trip and a maximum of 60 days per period of cover for all trips combined. Please review your policy documentation for the full terms and conditions of this benefit.
Find a Provider
To find a provider, log into your online Customer Area to search the Cigna global network of international hospitals, clinics, and doctors. Enter your postcode or zip code, specify the distance you are willing to travel, and it will list the medical experts in your area. Alternatively, call the Cigna Customer Care Team, and they will assist you in finding a provider. With nearly 1.7 million providers in Cigna’s international network, you should be able to find one that suits your needs.
Cigna Global Services
Cigna Global Health Insurance offers world-class customer service to globally mobile customers. Their multilingual associates are available 24 hours a day, 7 days a week, 365 days a year to assist with everything from medical emergencies to benefit verification. You can also find what you need online in your Cigna Global customer area.
Cigna Global is one of the largest providers of international health insurance and expatriate medical services worldwide. Clients living abroad benefit from its extensive network of doctors, deep financial resources, long history of service, and focus on customer care.
What’s in the Cigna Global Customer Area?
In the Cigna Global customer area, you will find a lot of helpful information about your healthcare plan, including:
Your policy documents
Claim forms – more details about claims can be found here
Medical, travel, safety, and cultural information
How to access hospitals, physicians, clinics, and health and wellness specialists
Online health program (if you have bought the International Health & Wellbeing option)
Cigna International Phone Numbers: New Sales: US: 877-758-4881 – International +1 617-500-6738 Customer Care: +44 (0) 1475 788182, or toll-free from inside the US on 1 800 835 7677 Call Collect / Reverse Charges: Call will be accepted by Cigna Hong Kong – Phone: 2297 5210 Singapore – Phone: 800 1865047
Frequently Asked Questions
Cigna Global offers the Cigna Global Medical Insurance plan, with no age limit for applicants or current subscribers. You may apply for coverage at any age and remain on the policy for life.
Getting international medical insurance from Cigna is possible if you are a senior citizen.
Cigna Global is for expats and any applicant living abroad for six months or more per year. So any individual living abroad may be eligible to apply, regardless of your status. The plan also provides coverage in your country of nationality for up to 180 days per year.
International medical insurance provides cover for inpatient, day patient, and accommodation costs, as well as coverage for cancer, mental health, and much more. Our Gold and Platinum plans also cover you for maternity inpatient and day patient care.
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