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      • Global Prima Medical Insurance
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      • Patriot Exchange – Insurance for Students
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      • SimpleCare Health Plan
      • WorldCare Health Plan
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Home > Legal Information > Terms of Use

Terms of Use

Last updated: June 17, 2025

These Terms of Use govern your access to and use of the website operated by International Citizens Group, Inc. (“we,” “us,” or “our”). You agree to be bound by these Terms by accessing or using this site. If you disagree, please do not use the site.

Not all insurance products described on this website are available to all individuals in all states, countries, or jurisdictions at all times. Specific restrictions, conditions, and eligibility requirements may apply. Additional restrictions may apply if you are a U.S. citizen or a foreign national physically present in the United States while viewing this site. Please contact us for more information.

Please read these Terms of Use carefully before using our website.

Restrictions on Content

All content on this website, including text, graphics, logos, icons, images, and software, is the property of International Citizens Group, Inc., its affiliates, or its licensed third-party providers. It is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may view, download, and print materials from the site for your personal, non-commercial use only, provided you do not remove or alter any copyright or proprietary notices.

You may not:

  • Copy, reproduce, modify, publish, republish, upload, post, transmit, or distribute any content from the website without our prior written consent.
  • Use any content for commercial purposes or public display.
  • Modify any materials or use them for any other purpose that violates our or others’ intellectual property rights.

All trademarks, service marks, and trade names on this site are proprietary to International Citizens Group, Inc. or our licensors.

This site is intended for lawful use only.

User Submissions

Unless otherwise stated in our Privacy Policy or a written agreement with you, any feedback, questions, comments, suggestions, or other materials you submit to us through the website, email, or other means will be considered non-confidential and non-proprietary.

By submitting such content, you grant International Citizens Group, Inc. and its affiliates a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, display, perform, modify, transmit, and distribute your submission to operate and improve our services, responding to your inquiries, or developing and marketing our offerings.

We will not use or publish personally identifiable information without your consent, except as our Privacy Policy outlines.

Please do not submit any ideas, concepts, or materials that you consider confidential or proprietary unless you have a written agreement with us to do so.

Disclaimer

International Citizens Group, Inc.’s website materials are provided “as is.” International Citizens Group, Inc. makes no warranties, express or implied, and disclaims all other warranties, including implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights violations.

Further, International Citizens Group, Inc. does not warrant or make any representations regarding the accuracy, expected results, or reliability of the use of the materials on its website or otherwise relating to such materials or any sites linked to this website.

Nothing on this website should be construed as professional advice beyond the scope of licensed insurance services. While we can provide guidance on international insurance matters, non-insurance content—such as travel tips or general informational articles—is provided for convenience only and should not be relied upon as professional advice. Users are encouraged to consult with appropriate professionals before deciding on such content.

Limitation of Liability

To the fullest extent permitted by applicable law, International Citizens Group, Inc. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to access or use) our website;
  • Any conduct or content of any third party on the website;
  • Any content obtained from the website, and
  • Unauthorized access, use, or alteration of your transmissions or content.

This limitation applies regardless of the legal theory under which such damages are sought, whether based on contract, tort (including negligence), warranty, or otherwise, even if International Citizens Group, Inc. has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless International Citizens Group, Inc., its affiliates, officers, directors, employees, agents, and partners from and against all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way related to:

  • Your use of or access to the website;
  • Your violation of these Terms of Use;
  • Your violation of any applicable law or the rights of a third party; or
  • Your reliance on any information obtained from the website is outside the scope of licensed insurance advice.

This obligation survives the termination of these Terms of Use and your website use.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to your use of this website shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts, and you hereby consent to the personal jurisdiction and venue of such courts.

Termination

International Citizens Group, Inc. reserves the right to suspend or terminate your access to the website and its services, in whole or in part, at our sole discretion and without notice, for any reason, including, but not limited to, violation of these Terms of Use or applicable laws.

Upon termination, your right to use the website will immediately cease. Any provisions of these Terms that by their nature should survive termination—such as ownership provisions, warranty disclaimers, indemnity, and limitations of liability—shall survive.

Modifications and Updates to These Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the website after posting changes constitutes your acceptance of those changes.

If we make material updates, we will notify you by prominently posting a notice on our website or, when appropriate, by contacting you directly.

Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and International Citizens Group, Inc. concerning your use of this website and supersede any prior or contemporaneous communications, whether electronic, oral, or written, between you and us concerning the website.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable. It will not affect the validity and enforceability of the remaining provisions.

Patient Protection and Affordable Care Act (PPACA) Disclosure

International health insurance plans offered through this website are generally not considered “qualified health plans” under the Patient Protection and Affordable Care Act (ACA or PPACA) in the United States. These plans are designed for expatriates and international travelers. They may not include all of the benefits mandated by the ACA, such as minimum essential coverage or coverage for pre-existing conditions as defined under U.S. law.

By purchasing a plan through our website, you acknowledge and accept that these plans may not meet U.S. domestic insurance requirements. It is your responsibility to determine whether the coverage offered aligns with your healthcare obligations under U.S. law or the laws of your country of residence.

Trademarks and Service Marks

Unless otherwise noted, all trademarks, service marks, logos, and trade names displayed on this site are the property of International Citizens Group, Inc.. This includes but is not limited to:

  • International Citizens Insurance
  • InternationalInsurance.com
  • Our logo and brand design elements

These marks may not be used without our prior written consent, including in advertising or publicity related to the distribution of materials on this site. Unauthorized use may violate trademark laws and other applicable regulations.

Broker of Record

International Citizens Group, Inc. is a licensed insurance broker. While helping you obtain international insurance, we may be designated as your Broker of Record. This designation allows us to assist with plan selection, enrollment, claims support, renewals, and ongoing service.

You may become our client and designate us as your Broker of Record by:

  • Submitting a quote request and completing an application through our website,
  • Receiving assistance from one of our licensed agents or approved insurance partners during the application process, or
  • Purchasing a policy where we are listed as the appointed broker.

This designation enables us to legally work directly with the insurer on your behalf. You may change or revoke the Broker of Record designation by following the insurer’s procedures.

Miscellaneous Provisions

  • Severability: If any provision of these Terms of Use is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
  • Waiver: Our failure to enforce any right or provision under these Terms will not constitute a waiver of that right or provision unless expressly acknowledged and agreed to by us in writing.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our written consent, but we may do so without restriction.

Contact Information

If you have any questions about these Terms of Use or need to contact us for any reason, you may reach us at:

International Citizens Group, Inc.
DBA: International Citizens Insurance
18 Shipyard Drive, Suite 2A
Hingham, MA 02043 USA
Phone: +1 (617) 500-6738
Email: info@internationalinsurance.com

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International Citizens Insurance is a licensed agency providing guidance on international insurance plans. Select products and services listed on this site may not be available to citizens or residents of certain countries.
This site provides consolidated and summary descriptions of insurance plans, benefits, conditions, limitations, and exclusions. A certificate containing the complete certificate wording with all terms, conditions, and exclusions will be provided at the time of purchase or upon request. For additional advice and guidance, contact us for assistance.
International Citizens Insurance is a subsidiary of International Citizens Group, Inc. In the State of California, operating as International Citizens Insurance Agency. California Non-Resident Producer License Number: 6005545.

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